by Boss Mare @ The Business Animal | Sep 24, 2024
In this pep talk, I share my experience with the not so shiny side of customer service — what happens when it goes wrong and how you can both improve your business and protect your inner...
by Boss Mare @ The Business Animal | Sep 19, 2024
Three Thoughts for Thursday (T3) on Customer ServiceIn this episode I share three thoughts on customer service for mission-based business owners. I started my working career as a Customer Service Agent for ChemLawn back in the 1980s. (Wow, I’m getting old...
by Boss Mare @ The Business Animal | Sep 17, 2024
In this interview, Sherrie Ortiz shares how her focus on customer service makes Just One Day Travel Tours a unique opportunity and beloved business for those who tour with her.About Sherrie:The day tour travel business has been on my mind for many years. I had an...
by Boss Mare @ The Business Animal | Sep 12, 2024
Welcome to a new feature of The Business Animal podcast: Three Thoughts on Thursday or T3. In this short weekly segment, I pick one topic and provide three pieces of wisdom (thoughts) plus three strategies and three suggestions on how to take action on those thoughts....
by Boss Mare @ The Business Animal | Sep 10, 2024
In this episode, Annie Young and I talk about what it’s like to build a business with your whole heart and in service of a population that you not only know well, but deeply feel compassion around. We also discuss what it’s like to get your vision together...
by Boss Mare @ The Business Animal | Sep 3, 2024
In this episode of The Business Animal Podcast, join me for an interview with Carmi Swift, founder of iPoint Touch EHR software for complementary animal therapy practitioners as we discuss the impact a passionate entrepreneur can have on the people they serve.About...
by Boss Mare @ The Business Animal | Aug 27, 2024
Join me for the first of a monthly installment of the Business Animal called “The Entrepreneurial Pep Talk!” In this short episode, I hope to “pep” you up if you’re moving through an evolution in your business — whether that evolution is...
by Boss Mare @ The Business Animal | Aug 20, 2024
Join me as I talk with Risa August, founder of Feather and Sage Coaching, author, coach, and hair sparkler! Risa shares the unique challenges she’s faced in building a business that supports the life she wants to live — including how a life changing diagnosis of...
by Boss Mare @ The Business Animal | Aug 13, 2024
Amy Schield is a time management coach who takes a unique approach to helping her clients through neuroscience. In this episode Kim and Amy discuss her journey to build Amy Schield Coaching including how entrepreneurship develops personal growth that leads to...
by Boss Mare @ The Business Animal | Aug 6, 2024
Business transitions happen — and they’ve happened for both Cara and Kim. In this return episode of The Business Animal, you’ll get caught up on the past year and where the podcast is heading in the future!Want to watch this episode? Head over to YouTube:...
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